Rudeness in the workplace is on the rise!
by Judith Bowman on 09/11/13
Rudeness in the workplace is on the rise. According to a recent study* 96% of employees surveyed said they experience rudeness at work. Rudeness also incurs tangible costs to businesses including:
- lost work time worrying about the incident (80%)
- declining commitment to the organization (78%)
- decline in work performance (66%)
- … and more.
Fact: people choose how they conduct themselves.
Question: Are we choosing rudeness as a lifestyle?
I think not. We are inherently a compassionate society with the good and sensitive side of our humanity far outweighing the negative. We all say, and do things without thinking and then we become comfortable and ultimately, set in our ways. Let these studies and (this) article(!) serve to create awareness of the way others’ actions are being perceived.
The good news is, we are noticing, and more importantly, calling others on it to let them know:
- rude conduct is not acceptable
- we reject uncivilized behavior
- we are taking a stand against rude behavior
NOT responding would be far worse.
*(Ref.: Georgetown University and Thunderbird School of Management study.)
